Neuvi — Terms of Service

Last updated: 8th of February, 2026

Welcome to Neuvi Supplements Ltd (“Neuvi”, “we”, “us”, or “our”).
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully, as they outline your rights and responsibilities when using our website and purchasing our products.

1. Eligibility

By placing an order with Neuvi, you confirm that:

• You are 18 years of age or older
  
  

• You are legally capable of entering into a binding contract
  
  

• You will use our products responsibly and in accordance with all applicable laws
  
  

Our products are intended for adult use only.

2. Account Requirements

Creating an account is optional. You may checkout as a guest.
If you choose to create an account, you are responsible for:

• Keeping your login details secure
  
  

• Ensuring your information is accurate and up-to-date
  
  

• Not sharing your account or using another person’s account
  
  

We reserve the right to suspend or close any account suspected of misuse.

3. Products & Availability

All products listed on our website are subject to:

• Availability
  
  

• Potential limits on purchase quantities
  
  

• Price changes
  
  

• Packaging updates
  
  

We aim to display product information accurately, but minor variations may occur.

4. Payments

We accept the following payment methods:

• Visa
  
  

• Mastercard
  
  

• PayPal
  
  

All payments must be authorised and processed before an order is confirmed.

Failed or Disputed Payments

In the event of:

• Failed payments
  
  

• Chargebacks
  
  

• Suspected fraudulent activity
  
  

Neuvi reserves the right to cancel the order, refuse future service, or request additional verification.

5. Subscriptions & Recurring Billing

Neuvi offers an optional subscription service for recurring product deliveries.

Billing Cycle

• Each bottle provides 20 days of supply.
  
  

• To avoid interruptions, billing automatically occurs every 18 days after the initial purchase.
  
  

• This timing accounts for possible delivery delays, ensuring continuity in your supplement routine.
  
  

Renewal Terms

• Subscriptions renew automatically until cancelled.
  
  

• Your saved payment method will be charged at each renewal.
  
  

• You may modify or cancel your subscription at any time before the next billing date through your account or by contacting customer support.
  
  

6. Order Processing & Shipping

Order processing and shipping terms are detailed in our Shipping Policy, which forms part of these Terms and should be read alongside them.

7. Returns & Refunds

Our Return & Refund Policy outlines your rights regarding returns, exchanges, and refunds. This policy is considered part of these Terms.

8. Prohibited Uses

You agree not to use our website or products for:

• Unauthorised resale or distribution
  
  

• Any unlawful, harmful, or fraudulent activity
  
  

• Activities that could impair the function, security, or integrity of our website
  
  

• Violations of intellectual property rights
  
  

Any misuse may result in legal action or restricted access to our services.

9. Intellectual Property

All content on the Neuvi website — including logos, product photography, branding, designs, text, and the name “Neuvi” — is owned by Neuvi Supplements Ltd and protected under intellectual property law.

You may not:

• Copy
  
  

• Reproduce
  
  

• Modify
  
  

• Distribute
  
  

• Use our materials commercially
  
  

…without explicit written permission from Neuvi.

10. Disclaimer

• Results may vary from person to person.
  
  

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
  
  

• Product information provided by Neuvi is for informational purposes only and is not a substitute for professional medical advice.
  
  

Use our products at your own discretion, especially if you are pregnant, nursing, on medication, or have underlying conditions.

11. Limitation of Liability

To the fullest extent permitted by UK law, Neuvi is not liable for:

• Any indirect, incidental, or consequential damages
  
  

• Misuse of our products
  
  

• Losses arising from failure to follow product instructions or proper storage
  
  

• Delays due to courier operations or factors outside our control
  
  

Where liability cannot be excluded, it is limited to the amount you paid for the product.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes shall be resolved under UK jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. The most recent version will always be available on our website. Continued use of our site or products after updates constitutes acceptance of the revised Terms.

14. Contact Information

For questions or concerns regarding these Terms, you may contact us at:

info@neuvisupplements.com
Neuvi Supplements Ltd (Company No. 16696619)
United Kingdom